Atención Estratégica al Cliente: Cómo gestionar la by John Goodman

By John Goodman

El presente trabajo trata los angeles atención estratégica al cliente de una manera quintessential en todo tipo de organizaciones y partir de los angeles experiencia de su propio trabajo. El autor recorre el camino de los angeles gestión estratégica al cliente en cada función de l. a. organización y los procesos que involucran al cliente.
Orientado a las empresas que les interesa l. a. lealtad del cliente y a las que quieren hacerla su punto de diferencia en el mercado

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